Aloha Guide

For Hotel Accommodations


Children per room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Please note that at most Starwood hotels, guests 17 and under are considered children. All other guests are considered adults. You will be told of any hotel-specific differences in this policy on the following page.

SPG Memeber Benefits See Hawaii Live

Aloha Guide Mobile App

3 Easy Ways to Download

option 1

Text "aloha" to 44777

option 2

Scan the QR Code

option 3

Visit the iTunes or Google Play Store from your mobile device & search: "Aloha Guide"

After downloading, open Aloha Guide on your device:

  1. Step 1
  2. Step 2
  3. Step 3
  4. Step 4
  5. Step 5
  1. Step 1
    Step 1 of 5

    Log In
    Enter your Phone Number

    You will receive a 4-digit Text confirmation to your phone. Enter the 4 digits into the Aloha Guide and you are in.

    * You will only need to log in to the Aloha Guide once. You will only need to do this again if you update, delete or buy a new device. The Aloha Guide system will automatically detect your device each time you open the app.

  2. Step 2
    Step 2 of 5

    Choose a hotel property or business

    1. Enter the name of the hotel or business in the search bar
    2. Click on a nearby business or Hotel Property
    3. Scan the business QR Code to find it quickly

    When you click on a business you will see all the promotions for that business.

    When you click on a Hotel Property you will see all the businesses in the Hotel and you can choose a business.

  3. Step 3
    Step 3 of 5

    Explore the App

    1. View all the businesses on the property
    2. Click the menu icon icon in the upper right corner to explore deeper
    Step 3b

    Explore the the latest News and Events

    Book reservations, watch videos, see the menus, get directions, call and even share.

  4. Step 4
    Step 4 of 5

    Find Exclusive Offers

    1. Find deals exclusive to you through the Aloha Guide App.
    2. Click on the promo you like

    If you want to read more about the business of call them click the icon in the upper right to access the information.

  5. Step 5a
    Step 5 of 5

    How to Redeem an Offer (A)

    To take advantage of an offer, first click Favorite

    1. You will be able to redeem any deal from the business.
    2. You will be notified when a new deal is posted by this business.

    You can control which business you wish to favorite.

    Step 5b

    How to Redeem an Offer (B)

    After clicking on the promo you wish to redeem, click the Claim Button.

    Step 5c

    How to Redeem an Offer (C)

    1. Find an authorized employee.
    2. They will select the redemption method.

    For Rules and Regulations click on the link on the bottom.

    Step 5d

    How to Redeem an Offer (D)

    Enter the redemption code the Employee gives to you.

    Step 5e

    How to Redeem an Offer (E)

    You'll receive an animated confirmation screen that your redemption has been successfully validated.

Starwood Hotels and Resorts in Hawaii and its technology partner in the Aloha Guide app, Qmania Inc., do not collect personal information unless it is voluntarily provided to us. As a general practice, Starwood Hotels and Resorts and Qmania do not sell, rent, or give physical possession of your personally identifiable information to unaffiliated third parties outside the Starwood Hotels and Resorts or Qmania systems. For Starwood's full Online Privacy Statement, please click here. For Qmania Inc.'s Privacy Policy, please click here.

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